Build confident dental front office workflows
A guided, self-paced workbook course for dental teams. Study six practical modules, complete realistic cases, and use manager review tools to turn learning into consistent daily habits.
Six modules. One practical training plan.
Give your team a clear starting point for everyday front-office work. Read the lessons, practice realistic cases, and review progress with a manager.
SIX AREAS OF TRAINING
• Insurance verification
• Claims and AR follow-up
• Treatment coordination and patient conversations
• Scheduling and recare
• Front desk foundations
• Manager implementation
WHAT YOU RECEIVE
• Eight course units: orientation, resource library, and six guided modules
• 81 PDF pages across six learner workbooks and six manager guides
• Editable Word versions of all 12 documents
• 29 written lessons, eight fictional cases, and 55 assessment questions
• Explained answers, scripts, worksheets, and skills checklists
WHERE TO FIND THE FULL TRAINING
Open Course Resource Library inside the course. Download and extract the ZIP to read every workbook and manager guide. The course pages provide navigation and study guidance.
CHOOSE ONE COMPLETE FORMAT
The $149 download package contains the same core workbooks. Choose this guided course or the direct download; you do not need both. The $49 verification material is included.
ONE PRACTICE LOCATION
Use and adapt the resources for internal staff training. Do not resell, redistribute, or share with unrelated practices.
Practical resources. Clear support.
START IN YOUR CUSTOMER ACCOUNT
After successful enrollment, sign in and open the Guided Workbook Course.
DOWNLOAD YOUR WORKBOOKS
Choose Course Resource Library. Download the ZIP, extract it, and open the learner PDF for your chosen module. Use the Word files to adapt tools for your practice.
PRACTICE, THEN REVIEW
Complete the cases and questions before opening the manager guide. Ask a supervisor to observe the relevant skills and help with missed steps.
NEED ACCESS HELP?
Email dentalfrontofficeacademyhq@gmail.com with your order number and course title. Please do not send patient information.
For missing, damaged, or inaccessible files, contact us within seven days. We will help restore access or refund the purchase if we cannot provide the files. Your rights under applicable law are unaffected.
Course curriculum
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1Front Office Academy