Effective Communication Awareness (Online Course)

Give your team a solid grounding in effective communication, in about 15 minutes, on any phone, tablet or PC.

This interactive online course covers the skills that help people share information clearly and work well together. It looks at the communication cycle and how messages get lost, the difference between verbal, non-verbal and written communication, active listening and asking good questions, giving and receiving feedback, adapting your style to your audience, communicating clearly on site including toolbox talks and briefings, and avoiding the misunderstandings that lead to mistakes and rework.

Workers complete a short quiz and receive a dated certificate the moment they pass, giving you clear evidence of competence for your records.

What's included:

Written in plain English with practical tips you can use straight away.

Around 15 minutes to complete, fully mobile friendly.

Built-in quiz with an 80% pass mark.

Instant, printable certificate on completion.

Ideal for site inductions, new starters and refresher training.