Pearlzz Indiana NEMT Guide (PDF

What’s Inside:

• Business registration requirements (INBiz, EIN, NPI)
• Medicaid enrollment through Indiana Medicaid
• Vehicle and insurance requirements (ADA, commercial auto, liability)
• Driver requirements: background check, HIPAA training, CPR/First Aid, physical exam
• Sample policies: accident protocol, HIPAA compliance, driver conduct
• Training tools: onboarding checklist, urban & rural driving, wheelchair securement
• Billing guidance: Verida portal, Medicaid reimbursement, trip compliance
• Marketing basics: approaching dialysis centers, senior homes, hospitals
• Financial tips: cost-per-mile breakdown, fuel savings strategies
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Special Notes (Indiana):

This edition includes a special section on Verida statewide coverage:

• Indiana contracts only with Verida (formerly Southeastrans) as the Medicaid NEMT broker.
• Providers must contract with Verida after Medicaid enrollment.
• Strong focus on urban traffic in Indianapolis and long rural trips across the state.