The Difficult Conversation You've Been Avoiding
You know you need to say something. You just keep putting it off.
Maybe you’re worried about how they’ll react. Maybe you don’t quite know how to say it. Or maybe you’re hoping the issue will resolve itself.
This practical 20-minute leadership intervention helps you stop carrying the conversation around in your head — and start preparing to have it.
You’ll work through a simple process to:
- get clear on what you actually know — and what you may be assuming
- understand what you want the conversation to achieve
- prepare a clear, constructive opening
- use the NOTICE → MATTERS → INVITE framework
- make room for the other person’s perspective
- stay calm when the conversation gets uncomfortable
- practise addressing small issues earlier, before they become bigger ones
No scripts. No complicated models. Just enough structure to help you begin.
Designed for managers and leaders who want to handle difficult conversations with more clarity, confidence and curiosity.
Approximately 20 minutes to complete, plus a simple 7-day experiment to put the learning into practice.
Use it on screen, or print it if you prefer.
About March Forth
March Forth creates practical, focused leadership interventions for the moments that matter at work.
No lengthy courses. No leadership jargon. Just useful ideas, simple tools and small shifts you can put into practice straight away.