The Practical AI Toolkit: 3 Ebooks for Tech, Life, and Work
Three practical guides to using AI for the problems that actually fill your days, written by Robby Jay, a help desk veteran who spent years getting real people unstuck.
Book 1: Your AI Help Desk (45 pages). Fix slow computers, Wi-Fi, printers, phones, lockouts, and scams with the four-step DITE method real technicians use: Describe, Isolate, Test, Escalate.
Book 2: AI for Real Life (39 pages). Handle paperwork, hard messages, money basics, meals, trips, and family life with the CLEAR method: Context, Limits, End goal, Answer shape, Refine.
Book 3: AI at Work, Without the Hype (40 pages). Use AI for email, meetings, reports, spreadsheets, and your career, safely, with the BRIEF method: Background, Request, Inputs, Expectations, Feedback.
Every book includes:
- A simple method you'll remember after one read
- Real walkthroughs showing full conversations with an AI
- Honest "watch-outs" for where AI goes wrong
- Checklists at the end of every chapter
- Printable worksheets, templates, and a plain-English glossary
Works with ChatGPT, Claude, Gemini, Copilot, and other AI assistants. No technical background needed.
Format: three PDFs, 124 pages in all. Read on any device or print them out.
A note on how they were made: these books were written with the help of AI tools and reviewed and edited by the author. That fits a series about using AI with a human in charge.
