Version 1.1, 11 October 2026.

PART 1: TERMS OF SALE

1. What you are buying

• Online access to the course Core AI Literacy for All Staff (Financial Services Edition) for one named learner, delivered through Payhip.
• The course takes about 40 minutes and includes six modules, practice checks, a final knowledge check and a certificate of completion for learners who pass.
• Each purchase is for one learner. Logins and certificates must not be shared.

2. Price and payment

• The price is shown at checkout in pounds sterling. VAT is added where it applies and is shown at checkout.
• Payment is taken by Payhip and its payment providers. We never see or store your card details.
• For 51 or more learners, volume prices and invoicing are available. Email info@aztecaigroup.com.

3. Access

• You get access straight after payment. You keep access for as long as we offer the course, and for at least 12 months from purchase.

4. Refund policy

• If you have not opened any lesson, you can ask for a full refund within 14 days of purchase.
• At checkout you agree that access starts straight away, so once a lesson has been opened the course has been delivered and refunds are not normally given.
• If something is wrong with the course, email info@aztecaigroup.com and we will put it right or refund you. This does not affect your statutory rights.

5. Your right to cancel (consumers only)

• If you buy as a consumer, you normally have 14 days to cancel a contract for digital content.
• At checkout you are asked to agree that access starts straight away. You lose the right to cancel only if you expressly agreed that the course could start within the 14 days, you acknowledged that you would lose the right to cancel, and the course then started (Consumer Contracts Regulations 2013, regulation 37).
• Business buyers do not have this statutory right. Our refund policy in section 4 still applies to them.

6. What the course is and is not

• The course provides general training on the safe use of AI at work. It supports an employer's measures under Article 4 of the EU AI Act.
• It is not legal, regulatory or compliance advice, and it does not replace advice for your own circumstances.
• The certificate records that the learner completed the training. There is no official EU certification for AI literacy, and the certificate does not claim to be one.

7. Intellectual property

• The course, its text, images, quizzes and certificate design belong to TendoVend Ltd. You may use them for your own training only. You may not copy, resell, upload to another system or share them without our written permission.
• Firms that want to run the course on their own learning system can ask for a licence: info@aztecaigroup.com.

8. Our responsibility to you

• We take reasonable care to keep the course accurate at the date shown in it. The law and regulator guidance change, so we review the course regularly.
• If the course is faulty, we will fix it, replace it or refund you, in line with the Consumer Rights Act 2015 where it applies.
• Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.
• For business buyers, our total liability for any claim is limited to the price paid for the learner places concerned, and we are not liable for indirect or consequential loss.

9. Complaints and law

• Email info@aztecaigroup.com. We aim to reply within five working days.
• These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. Consumers living elsewhere in the UK keep the protections of their local law.

PART 2: PRIVACY NOTICE

1. Who is responsible for your data

• TendoVend Ltd, trading as Aztec AI Group, is the controller of personal data collected for this course. It is registered with the Information Commissioner's Office, registration number ZC217834. Full company details are in Part 3.

2. What we collect

• Name and email address, entered at checkout or when you sign in to the course.
• Billing country and the record of your purchase, including VAT details. We do not receive your card details.
• Course progress, practice and final check results, and the certificate issued to you.
• Any messages you send us.

3. Why we use it and our lawful basis

• To give you the course, track your progress and issue your certificate: to perform our contract with you (or with your employer, where it bought your place).
• To keep financial and VAT records: legal obligation.
• To answer questions, prevent fraud and improve the course using overall results: our legitimate interests.
• To send news about other Aztec products: only if you opt in. You can unsubscribe at any time.

4. Who we share it with

• Payhip, which hosts the course and runs checkout for us.
• Payment providers used by Payhip, such as Stripe and PayPal, which process your payment and are responsible for their own use of your data.
• Your employer, if your employer bought your place and asks for evidence of completion: your name, completion date, result and certificate.
• Our professional advisers and authorities where the law requires it. We never sell your data.

5. Transfers outside the UK

• Some providers may process data outside the UK. Where they do, they use safeguards approved under UK data protection law, such as the International Data Transfer Agreement or adequacy regulations.

6. How long we keep it

• Course progress, results and certificates: three years after completion, so you or your employer can show the training was done.
• Financial and VAT records: six years after the end of the financial year, as UK law requires.
• Marketing preferences: until you unsubscribe.

7. Your rights

• You can ask to see, correct or delete your data, to restrict or object to its use, and to receive a copy in a portable format. Email info@aztecaigroup.com.
• You can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would like the chance to resolve your concern first.

8. Changes

• We will update these terms and this notice when our practices change and show the version and date at the top.

PART 3: WHO WE ARE

Aztec AI Training is a product of Aztec AI Group, a trading name of TendoVend Ltd, a company registered in England and Wales, company number 15906234, registered office 79 Mantle Street, Wellington, TA21 8BB, VAT registration 521 4365 19. Contact: info@aztecaigroup.com.