The AI Consultant’s Playbook (SMB-Ready, Outcome-First)

Ship real results in 30 days: prompts, evals, RAG rules, 3 reference implementations, SOPs, and mini-toolkit.

Hero bullets (benefit-first):

• Outcome-first: tie AI to KPIs clients actually care about (speed-to-lead, publish time, no-shows).
• Plug-and-play: 3 reference implementations (Concierge, Content Ops, Follow-Up) with flows, guardrails, and KPIs.
• Measurable by default: gold-set evals, accuracy/cost/latency tracking, and a one-page report template.
• Safe-by-design: data minimization, least privilege, consent/STOP copy, rollback and incident playbook.
• Agency-ready: proposals, case study template, packaging & delivery checklist, 30-60-90 plan.

What’s inside (deliverables):

• Core Playbook (PDF) — 150-page guide: outcomes → prompting → evals → RAG → 3 playbooks → compliance → pricing → sales → 30-60-90 → vertical packs outline.
• Mini Toolkit (printables) — Access Register, Rollback, Incident Playbook, Change Log, Consent/Opt-Out, KPI dashboard outline, Evaluation one-pager, Notion usage guide.
• Reusable Templates (referenced in the book) — Gold-Set CSV header + samples, Eval Report outline, Prompt Library starters, Proposal & Case Study skeletons.

Who it’s for:

Freelancers, boutique agencies, and operators launching or productizing AI consulting for SMBs—no heavy coding required.

Outcomes you can ship in 30 days:

• Lead-Response Concierge: AI-drafted replies + grading → email/SMS + CRM + booking link; target <2 minutes after-hours.
• Content Ops Accelerator: CSV → style-guarded drafts → QC → CMS/CSV; track time-to-first-draft and approvals.
• Follow-Up & Nurture: 3–5 message cadence with STOP logic; reduce no-shows and accelerate deals.

License:

Personal consulting use. Client delivery rights for generated assets. No resale or redistribution of the templates themselves. (This phrasing appears in the playbook.)