09 Spot Scam Texts and Emails

Learn how to recognise suspicious messages before they cost you money or compromise your personal information.

Spot Scam Texts and Emails for Over 60s is a calm, practical guide to identifying common scams without feeling frightened or overwhelmed. It teaches one simple habit that can make an enormous difference: pause, check and never allow yourself to be rushed.

Inside, you’ll learn how to:

• Use the easy PAUSE check on suspicious messages

• Recognise urgency, pressure and unusual requests

• Reveal and check the real sender

• Examine a link without opening it

• Spot fake parcel, banking and account-warning messages

• Handle “Hi Mum” and family-emergency scams

• Recognise when a familiar name or number may have been copied

• Report suspicious texts and emails

• Know what to do if you have clicked a link

• Protect yourself after sharing a password or banking information

Every topic is explained in plain English using large text, numbered steps, helpful illustrations and clear reminders.

This guide is ideal for anyone who uses a mobile phone or email, as well as families who want to help an older relative feel safer and more confident online.

Scammers want you to rush. This guide teaches you to pause, check and protect yourself.