THE CONTROL TOWER ADVANTAGE – Building Resilient, Agile, and Sustainable Supply Chains (Third Edition)

Is your supply chain still reactive, struggling with blind spots and constant disruptions?

THE CONTROL TOWER ADVANTAGE – Third Edition gives you the blueprint to build resilient, agile, and sustainable operations. You’ll discover how to integrate real-time data, AI, IoT, and predictive analytics into a control tower that drives proactive decision-making. With case studies, practical playbooks, and KPIs, this book shows how to turn visibility into action and make your control tower a true competitive advantage.

Inside, you will learn how to:

• Build an integrated control tower framework that unifies data, analytics, and collaboration across your supply chain.

• Implement AI, IoT, digital twins, and blockchain to enhance visibility, predictive insights, and risk management.

• Develop the right governance model, KPIs, and maturity roadmap to align control tower capabilities with business goals.

• And much more

Stop reacting. Start orchestrating. Build your control tower advantage today.

Table of Contents

Chapter 1 – Understanding the Control Tower Concept - 10

Chapter 2 – Strategic Value of a Supply Chain Control Tower - 16

Chapter 3 – The Building Blocks of a Control Tower - 19

Chapter 4 – Designing the Control Tower Framework - 23

Chapter 5 – Technology Architecture and Tools - 26

Chapter 6 – Implementation Roadmap - 29

Chapter 7 – Operationalizing the Control Tower - 33

Chapter 8 – People and Skills for Success - 36

Chapter 9 – Challenges and Pitfalls to Avoid - 39

Chapter 10 – Measuring Success and Continuous Improvement - 42

Chapter 11 – Case Studies and Applications - 45

Chapter 12 – The Future of Supply Chain Control Towers - 48

Conclusion - 51

Appendices - 53

• Appendix A: Glossary of Key Terms - 54
• Appendix B: Checklist for Control Tower Readiness - 60
• Appendix C: KPI Library for Control Towers - 63
• Appendix D: Control Tower Maturity Model – 65
• Appendix E: Control Tower Implementation Playbook – 68
• Appendix F: Sample Control Tower KPIs Dashboard – 71
• Appendix G: Control Tower Case Playbooks – 74
• Appendix H: Technology Vendor Evaluation Checklist - 78

Bibliography and Suggested Readings - 80