Salesforce Lingo in Plain English

This 'Salesforce Lingo' document was created to help remove the confusion that often comes with Salesforce training and conversations.

You don’t need to memorize anything — just download for free and return to it anytime a word doesn’t make sense.

If you’d like deeper beginner guidance, you may also find this helpful:

👉 Salesforce for the Total Beginner

A calm, step-by-step handbook designed for everyday users and, better yet, for no longer needing an excuse to not attend the "No Excuses Sales Seminar."

Wishing you clarity and confidence,

Suzanne Caruso

Certified Salesforce Platform Administrator