The Holiday Business Leadership Playbook

Lead the Season. Grow Your Business. Strengthen Your People. The holiday season is the most exciting — and most demanding — time of the year for an independent business. This playbook gives owners and entrepreneurs a practical leadership system for it: a readiness audit, revenue targets and a capacity plan, standards and a coaching cadence for your team, and a service recovery playbook for handling pressure without losing trust. Chapters, worksheets, and scripts you can adapt to your business — built for thoughtful decisions that protect your people and your results. 23 pages. From JR Signature Leadership — People • Progress • Purpose.