Event Staff Manual & Handbook

In the event industry, every individual must deliver exceptional customer service to every guest. It's crucial to greet everyone warmly, with a smile, making them feel valued.

Guests form their first impression of the vendors based on the customer service they receive. To thrive in our team, your conduct, appearance, knowledge, and skills should be outstanding. This is why we have created this Event manual to help Planners and Venues to scale their employees with the tools for them to understand what is expected of them and their performance as a staff employee.