Small Business Workforce Performance Diagnostic

Identify what is helping or hindering workforce performance.

Performance problems are not always training problems.

The real issue may be inconsistent onboarding, unclear processes, capability gaps, workflow friction, weak knowledge transfer, or employees struggling to use new technology effectively.

The Small Business Workforce Performance Diagnostic is a structured assessment designed to help you identify what is affecting how your people learn, work, and perform before you invest time and money in the wrong solution.

Designed for Small Businesses

For organizations with 1–99 employees.

Organizations with 100–499 employees should select the Medium-Sized Business Workforce Performance Diagnostic.

What the Diagnostic Examines

• Workforce performance and capability gaps
• Learning, onboarding, and knowledge-transfer needs
• Workflow friction, rework, and performance barriers
• Opportunities to use AI and technology more effectively
• Priorities for strengthening workforce capability and business performance

What You Receive

A customized Workforce Performance Diagnostic Report developed specifically for your organization.

Your report will include:

• Executive summary and performance scorecard
• Key findings and identified performance gaps
• Prioritized recommendations
• Practical near-term and longer-term actions
• Implementation roadmap
• Consideration of business impact, risk, and performance improvement

How It Works

After purchase, you will receive a brief getting-started document with instructions for contacting me directly and beginning the engagement.

We will establish the organizational context, identify the areas that warrant closer examination, and determine what information and stakeholder input will be most useful.

I will then conduct the diagnostic, synthesize the findings, and develop your customized report with practical recommendations and next steps.

Every purchase includes a complimentary subscription to our Latitude Workplace newsletter.

Understand the performance problem before investing in the solution.