VentureAssist Lite™ v1.0 - Smart AI Customer Support Starter System for Make

The entry edition for solo operators and small businesses that want AI-assisted customer support with manual human-review handling.

Short Description

Answer routine customer questions using approved business knowledge, log every enquiry in Google Sheets, and flag sensitive or unknown cases for manual review.

Full Description

VentureAssist Lite™ gives small businesses a controlled starting point for AI-assisted customer support.Built in Make and validated with Gemini 2.5 Flash, Lite receives support enquiries through a webhook, generates a concise answer from approved business information, separately classifies whether human review is needed, logs the case in Google Sheets, and returns the reply to the customer channel.

When a request needs a person, the tracker records **YES** so you can review it manually.

Included

- Importable Make blueprint

- Lite Support Tracker- Quick Start Guide

- Business Knowledge Template

- Webhook payload example

- Validation test payloads

- Troubleshooting guide

- Buyer license- Validation record

- Pro upgrade guide

Best forSolo business owners, consultants, coaches, creators, small ecommerce/service businesses and buyers testing AI support automation before moving to the Pro edition.

Lite vs ProLite: manual review of YES escalation rows.Pro: adds automatic Gmail escalation alerts and a more complete operations package.

Required toolsMake, Google Sheets and a customer channel capable of sending webhook data.