NHS Complaint Pack – Escalation Templates for Formal Complaints

Make Your NHS Complaint Heard

If you’ve been let down by the NHS — poor treatment, long delays, or unprofessional care — you have the right to complain and escalate. But many people give up because the process feels overwhelming.

This NHS Complaint Pack gives you everything you need to raise your concerns with confidence — and ensure your voice is taken seriously.

✅ What’s Inside:

• Initial Complaint Template – polite, clear, and direct
• Formal Escalation Letter – take it to NHS England or PALS
• Ombudsman Referral Template – if you're not satisfied with the outcome
• Step-by-step guide to using each template
• List of NHS escalation contacts and how to use them
• Overview of your rights under the NHS Constitution

Whether it's about treatment delays, cancelled operations, poor care, or misconduct — this kit helps you act confidently and professionally.

✅ Ideal For:

• Patients or family members making complaints
• People needing to escalate unresolved NHS issues
• Anyone wanting to create a paper trail with results
• Carers, parents, or elderly relatives raising concerns

Format:

📄 Word & PDF files

📘 Easy-to-follow usage instructions

🔐 No jargon, just action

Disclaimer:

This is legal information, not personal legal advice. Always tailor the templates to your specific situation.

Keywords:

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