CPA Compliance Toolkit 2026 — The Eight Consumer Rights, Product Liability & the 2026 Opt-Out Registry (Guide, Flash Cards & 50-Question Self-Assessment)

Every sale your business makes is governed by the CPA. Most of what your team "knows" about it is folklore — and the folklore is expensive.

The CPA Compliance Toolkit replaces folklore with the statute: what a supplier must do, what a consumer can insist on, and where businesses get burned.

What's inside — one interactive file, three tools:

📘 Six chapters of working consumer law:

• Who the CPA protects — and the R2 million juristic-person threshold, correctly contrasted with the NCA's R1 million (the most-confused pair of numbers in South African compliance)
• The eight consumer rights in full, from equality and privacy through fair value: bundling, the 24-month fixed-term ceiling and 20-business-day cancellation, plain language at Grade 9 level, bait advertising, negative-option marketing, unconscionable conduct, and the unusual-terms rule
• The six-month implied warranty with the consumer's free election of repair, replacement, or refund — and why the supplier cannot override it
• Strict product liability taught correctly: no-fault liability across the supply chain, joint and several claims, and the actual s61(4) defences — including the discoverability defence that belongs to distributors and retailers, and the truth that South Africa has no EU-style development-risks defence (much material teaches this backwards; ours is checked against the section)
• Direct marketing and the 2026 Amendment Regulations with the two dates that matter: framework and contact-bar live 15 April 2026; consumer registration from July 2026 — plus the 5-business-day cooling-off, the franchisee's 10-business-day cooling-off (s7(2)), and the s63 rule that gift vouchers survive at least three years
• Where disputes really go: the NCC's powers (and limits), the NCT's fines, the CGSO's free resolution — and the truth that damages come from the civil courts with a s115 certificate, not from the Tribunal

🃏 40 Flash Cards and 📝 a 50-question scenario self-assessment — timed (75 min, 70% benchmark) or practice mode with instant explanations, per-topic results, unlimited retakes.

Who it's for: Retail and e-commerce owners and managers, customer-service and returns teams, franchisors and franchisees, marketers running promotions and campaigns, suppliers' in-house teams — and anyone who signs off refund policies, warranties, or T&Cs.

Sovereignty by Char (Pty) Ltd is an independent publisher, not affiliated with the NCC, NCT, or CGSO. Education, not legal advice — full disclaimers inside.