The Five AI Tools I Use - A practical guide for small business

The Practical AI Guide for Small Business The 5 AI Tools I Actually Use in My Business

Around a third of Australian micro-businesses are using AI in some form. The other two-thirds know they probably should be, but are not sure where to start, whether it is relevant to their type of business, or whether the privacy and security risks are worth it.

This guide is for the two thirds.

Written by Shelly Duncan, an AI educator, published author, and 25-year technology veteran, The Practical AI Guide for Small Business covers five tools across five categories. Each one chosen not because it is new or fashionable but because it consistently makes a difference for sole traders and small teams.

Here is what you will find inside:

Five tool categories covered in full: AI assistant, design tool, email marketing platform, workspace and knowledge base, and newsletter and content platform. For each category, a plain-English explanation of what it does and why it matters for small business. An honest overview of the main options so you can make the right choice for your existing setup. The specific tool Shelly uses, with a practical explanation of why. Real examples from small businesses across trades, services, health, creative industries, and professional services. A prompt template in every section that you can copy, adjust, and use today. Responsible use and data privacy guidance that applies whether you are on a free or paid plan. A clear note on what the next level looks like when you are ready to go further, without pressure to get there before you are ready.

The guide also includes an honest note on personalisation. These tools will save you time from day one. But there is a point where the real compounding starts, when your tools know your business, your voice, and your way of working. The guide tells you what that looks like and how to get there.

Designed for sole traders and small business owners who are time-poor, non-technical, and want practical guidance they can act on today. No prior knowledge required. No jargon. No suggestion that you need to implement everything at once.

Free to download. Start with one tool. See what it saves you.