The Conversation Guild
The Conversation Guild: 37 cards for the conversations managers dread
Most managers learn hard conversations the hard way. The Conversation Guild gives you the words for those moments, plus a thinker's idea that explains why they work.
Each card covers a real situation: denying a raise, a second missed deadline, a team member showing signs of burnout, two colleagues who won't cooperate. Every card gives you:
- The moment: when you need this card
- Lens: the idea behind the approach
- Open with: a first line you can say word for word
- Not this: the common phrase that backfires
- Ask: one question that hands the conversation over
- Afterward: the follow-through step that makes it stick
Six suits, six patron thinkers
The cards are grouped into six suits, each guided by a thinker whose idea shapes every card in it:
- Opening, with Socrates
- Feedback, with Aristotle
- Conflict, with Mary Parker Follett
- Hard news, with Epictetus
- Wellbeing, with Simone Weil
- Growth, with Montaigne
A script without a reason breaks under pressure. A reason lets you improvise.
What's included (PDF download)
- The card deck: 37 cards, one per page, ready to use on screen or print
- Facilitator kit: a complete 3.5-hour workshop, "Hard Conversations, Good Work," for 8–16 managers. It includes an agenda, step-by-step facilitator notes, debrief questions, and virtual and self-study variations.
- Three handouts: a conversation planner, an observer sheet, and a four-week practice challenge
- Cut-out sheets: 30 "Not this" slips and pile labels for the workshop's opening exercise
Who it's for
- New and experienced managers who want better 1:1s and fewer avoided conversations
- HR and L&D professionals looking for a ready-to-run leadership workshop
- Trainers and coaches who work with teams
License: For use by one manager or facilitator. For team or organization-wide use, contact info@fortekigi.com for a license.
A German edition, Die Gesprächsgilde, is also available.