Client Terms & Conditions Pack — Domestic T&Cs, Commercial T&Cs & Payment Terms

Stop working on a handshake. This pack gives you professional, ready-to-use terms and conditions for both domestic and commercial work, plus a payment terms document to make sure you get paid.

What's Inside?

• Domestic Terms & Conditions (12 clauses) — covers quotations, acceptance, variations, payment terms (staged by job value), access, programme, defects (12-month period), cancellation rights under the Consumer Contracts Regulations 2013 (14-day cooling-off), liability, and complaints

• Commercial Terms & Conditions (11 clauses) — covers contract sum, payment (30-day terms), CIS, retention (5%), programme and extensions of time, H&S obligations, insurance, defects (6-month period), disputes (mediation then adjudication under the Scheme for Construction Contracts), and termination

• Payment Terms Document — standalone document to issue alongside quotations, with payment schedule table (deposit/stages/final), payment methods, bank details section, and late payment terms (8% above base rate)

Who Is This For?

Any sole trader or small contractor who wants to protect their business and set clear expectations from the start. Not legal advice — these are practical, editable templates based on standard trade practice.

Format, Fully editable Word document (.docx). Add your company name, details, and insurance values.

"Important," These are templates, not legal advice. If you need terms for high-value or complex projects, get them reviewed by a solicitor.