Permission to Grieve: Finding God in the Middle of Your Loss

Terms of Service

Lex Ahula Books

Last updated: April 2025

Welcome to Lex Ahula Books. By purchasing or downloading any product from this store, you agree to the following Terms of Service. Please read them carefully before completing your purchase.

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1. About This Store

This store is operated by Lex Ahula Books, an independent publishing imprint. All products sold here are digital ebooks in PDF format unless otherwise stated.

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2. Digital Products & Delivery

All products sold in this store are digital downloads. Upon successful payment, you will receive an email with a secure download link. Downloads are typically delivered instantly or within a few minutes of purchase.

If you do not receive your download link within 30 minutes, please check your spam or junk folder before contacting us. If the issue persists, email us at lexahulabooks@gmail.com with your order details.

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3. Personal Use Only

All ebooks and digital content sold in this store are licensed for personal, non-commercial use only. You may not:

• Reproduce, resell, or redistribute any part of the content

• Share download links with others

• Upload or post the content to any website, file-sharing platform, or social media

• Use the content for commercial or ministry purposes without prior written permission

Each purchase grants a licence to one individual reader only.

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4. Copyright

All content — including text, cover artwork, and associated materials — is the intellectual property of Lex Ahula Books and is protected by applicable copyright law. Unauthorised use is strictly prohibited.

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5. Pricing & Payments

All prices are listed in US Dollars (USD). Payments are processed securely through Paypal's payment system. We do not store your payment details.

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6. Refunds

Please review our Refund Policy before purchasing. Due to the digital nature of our products, refunds are offered at our discretion under specific conditions.

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7. Limitation of Liability

Lex Ahula Books provides its products in good faith for informational and spiritual encouragement purposes. Our books do not constitute professional medical, psychological, or legal advice. Readers in need of professional support are encouraged to seek qualified help.

To the fullest extent permitted by law, Lex Ahula Books shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.

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8. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of this store following any changes constitutes your acceptance of the revised Terms.

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9. Contact

If you have questions about these Terms, please contact us at:

📧 lexahulabooks@gmail.com

Lex Ahula Books

Last updated: April 2025

We want you to feel confident purchasing from Lex Ahula Books. Please read this policy carefully before completing your order.

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Digital Products — General Policy

Because our products are digital downloads that are delivered instantly upon purchase, we are generally unable to offer refunds once the download link has been accessed.

This is standard practice for digital goods and is consistent with consumer protection guidelines applicable to downloadable content.

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When We Will Issue a Refund

We will gladly issue a full refund in the following circumstances:

✦ You were charged but never received your download link (and our support team was unable to resolve the issue within 48 hours)

✦ You were charged twice for the same order due to a technical error

✦ The file you received is corrupted, unreadable, or does not match the product described

To request a refund under any of the above conditions, please email us at lexahulabooks@gmail.com within 7 days of your purchase date. Include your order number and a brief description of the issue.

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When We Are Unable to Issue a Refund

We are unable to issue refunds in the following circumstances:

• You have already downloaded the file and simply changed your mind

• You purchased the wrong product by mistake

• You did not read the product description carefully before buying

• Technical issues related to your own device, PDF reader, or internet connection

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How to Request a Refund

Email us at lexahulabooks@gmail.com with the subject line:

Refund Request – [Your Order Number]

Please include:

• Your full name

• The email address used at checkout

• Your order number

• A brief explanation of the issue

We aim to respond to all refund requests within 2 business days.

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Our Commitment

We stand behind the quality of every book we publish. If something has gone wrong with your order, we will do everything we can to make it right.

Frequently Asked Questions

Lex Ahula Books

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ABOUT THE BOOKS

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Q: What formats are the books available in?

A: All books are available as PDF ebooks for instant digital download. Paperback editions are available through Amazon.

Q: Are these books suitable for beginners or people new to faith?

A: Absolutely. Both books are written in plain, accessible language — no theological jargon, no assumptions about how mature your faith is. If you are struggling, these books are for you, wherever you are on your journey.

Q: Can I read these books on my phone or tablet?

A: Yes. PDF files can be opened on any smartphone, tablet, laptop, or desktop computer using a free PDF reader app (such as Adobe Acrobat Reader, Apple Books, or Google Drive). No special software or device is required.

Q: Are the books faith-based? What tradition are they written from?

A: Yes, both books are written from a Christian perspective and are rooted in biblical Scripture. They are non-denominational in tone and will be relevant to Christians across a wide range of church backgrounds.

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ORDERING & DELIVERY

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Q: How do I receive my ebook after purchase?

A: Immediately after your payment is confirmed, Payhip will send you an email with a secure download link. Click the link and your PDF will begin downloading. The whole process takes less than a minute.

Q: I didn't receive my download email. What should I do?

A: First, check your spam or junk folder. If you still can't find it after 30 minutes, email us at lexahulabooks@gmail.com with the email address you used at checkout and we will resend your download link promptly.

Q: Can I download the book more than once?

A: Yes. Payhip allows multiple downloads for each purchase. If you switch devices or accidentally delete the file, you can access your original download link from your purchase confirmation email.

Q: Is it safe to purchase from this store?

A: Yes. All payments are processed securely through Paypal using industry-standard encryption. We never see or store your card details.

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PRICING & REFUNDS

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Q: Do you offer discounts for bulk orders (e.g. for churches or small groups)?

A: Yes. If you are purchasing for a church, ministry, small group, or organisation, please email us at lexahula@gmail.com before purchasing. We can often arrange a custom arrangement for larger orders.

Q: Can I get a refund if I change my mind?

A: Because our products are digital downloads delivered instantly, we are generally unable to offer refunds once a file has been accessed. However, if you experienced a technical problem, please contact us — we will do our best to make it right. See our full Refund Policy for details.

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STILL HAVE A QUESTION?

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We're happy to help. Email us at lexahulabooks@gmail.com and we'll get back to you within 2 business days (Monday–Friday).

Get in Touch

We'd love to hear from you — whether you have a question about an order, want to share how a book impacted you, or are interested in bulk orders for your church, small group, or organisation.

📧 Email: lexahulabooks@gmail.com

We aim to respond to all enquiries within 2 business days (Monday–Friday).

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Common Reasons to Contact Us:

• Download or delivery issues after purchase

• Questions about a specific book or its content

• Bulk or wholesale orders for churches and ministries

• Media, interview, or speaking enquiries

• General feedback or encouragement

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For urgent order issues, please include your order number and the email address used at checkout. This helps us resolve things as quickly as possible.

We are a small, independent publishing house — every message is read and responded to personally.