Navigating High-Stakes Conversations: The 3C Framework

Navigating High-Stakes Conversations – The 3-C Framework

by Heather Cairns-Lee and Francesca Giulia Mereu

This article introduces the 3-C Framework—Clarity, Curiosity, and Courage—as a practical guide

for navigating high-stakes conversations in leadership contexts. The authors emphasize that

difficult dialogues often derail due to emotional reactivity, hidden assumptions, or power

dynamics. By fostering Clarity of intention, practicing genuine Curiosity about others’

perspectives, and summoning the Courage to express one’s own views vulnerably and

constructively, leaders can transform conflict into connection. The framework blends insights

from adult development theory with real-world practice, offering tools to help leaders remain

present, reflective, and open even under pressure. It’s a roadmap for enabling trust and progress

through dialogue.