The Pearlzz Illinois NEMT Guide (PDF)

What’s Inside:

• Business registration requirements (Illinois SOS, EIN, NPI)
• Medicaid enrollment through Illinois IMPACT
• Vehicle and insurance requirements (ADA, commercial auto, liability)
• Driver requirements: background check, HIPAA training, CPR/First Aid, physical exam
• Sample policies: accident protocol, HIPAA compliance, driver conduct
• Training tools: onboarding checklist, wheelchair securement, urban & rural driving safety
• Billing guidance: First Transit portal, Medicaid reimbursement, trip compliance
• Marketing basics: approaching dialysis centers, senior homes, hospitals
• Financial tips: cost-per-mile breakdown, fuel savings strategies

🌐 Special Notes (Illinois):

This edition includes a special section on First Transit statewide coverage:

• Illinois contracts only with First Transit as the Medicaid NEMT broker.
• Providers must contract with First Transit after Medicaid enrollment.
• Special emphasis on urban congestion in Chicago and long rural routes in southern Illinois.