Managing Poor Performance

Poor performance is rarely fixed by one difficult conversation. It improves when expectations are clear, evidence is specific, support is proportionate and follow-up actually happens.

Managing Poor Performance is a practical toolkit for line managers, supervisors, team leaders and small-business owners who need to address performance issues fairly, confidently and consistently.

It helps managers move from vague concerns such as “not good enough” to a clear, evidence-based improvement process with agreed standards, support and review points.

Inside the toolkit:

• A practical performance-improvement framework

• Four manager scripts for common performance situations

• Performance review and improvement templates

• A worked management example

• Guidance on setting measurable expectations

• Support and follow-up checklists

• Practical safeguards for formal or sensitive cases

The approach is direct, balanced and designed for real workplace use.

Ideal for:

• Line managers

• Supervisors and team leaders

• New and developing managers

• Small-business owners with employees

• Anyone responsible for employee performance

Instant digital download — professionally designed PDF.

This toolkit provides general management guidance rather than legal advice. Always follow your organisation’s current policies and seek appropriate HR or professional support for formal, sensitive or high-risk matters.