Harlo Churn Save & Win-Back Kit — Pro

Reduce avoidable subscription churn the honest way. Ready-to-adapt templates for SaaS and digital-product teams to understand why customers leave, offer one relevant alternative, recover failed payments, and welcome people back — while designed to keep a clear cancel path.

What's inside: Everything in Lite, plus four cancel-flow variants (too expensive, missing feature, competitor, temporary pause), a 4-email failed-payment dunning sequence, a save-offer copy pack (discount, pause, downgrade, annual), a health-score sheet, a monthly churn review template, an expanded exit survey with reason taxonomy, a 14-day implementation guide, and PDF/DOCX/HTML exports.

Who it's for: founders, growth and retention owners at small subscription businesses.

Formats: Markdown, HTML, CSV, XLSX, DOCX, PDF.

Important: General guidance, not legal advice; consult counsel about cancellation, auto-renewal, and email rules in your regions. Calculator and benchmark figures are illustrative examples; results depend on your product and customers. No dark patterns — every flow keeps a visible clean cancel.

License: Single-organization license

Support: digitalpromohub.support@gmail.com