Complaint Letter Masterclass: How to Get Results from Companies and Authorities

This masterclass teaches you how to write persuasive complaint letters that get taken seriously — whether you're dealing with banks, councils, HMRC, energy providers, or other organisations. You'll learn how to structure your argument, cite relevant laws, and demand resolution confidently.

Includes:

• Proven complaint letter templates for key industries
• Structure guide: facts, impact, legal position, remedy
• Consumer Rights Act 2015 and Ombudsman references
• Tips for escalating unresolved complaints
• Bonus: Email templates and written complaint checklist