Cisco CCST IT Support Complete (100-140)
Everything in Deluxe, plus the plan that sequences it. Complete is the full CCST IT Support (Cisco 100-140) preparation package: the study guide, the 500-question practice bank, the cheat sheets, hub access — and a week-by-week 5-week study plan that tells you what to study, what to drill, and when you're ready to book.
The real exam: entry level, about 40–50 questions in 50 minutes, US$125, no prerequisites.
What's inside:
- The complete study guide — 6 chapters covering the six official exam domains (IT Support Job Tasks and Responsibilities; Hardware Issues; Connectivity and Resource Access Issues; Operating System and Application Issues; Common Threats and Preventions; Job Tools), with "How this shows up on the test" callouts and chapter summaries
- 500 original practice questions — correct answer and explanation for every question, organised by domain (72 / 120 / 72 / 120 / 72 / 44 across Domains 1–6; derived from the number of official objectives per domain — a study distribution, not Cisco's weighting; Cisco publishes no weights for this exam)
- Cheat sheets for all six chapters — including the SLA/KPI definitions, the eight-step problem-solving process, the ports and cables table, the connectivity command table, and the social engineering red-flag list
- Online practice hub access (license key included) — Timed mode at the real exam format (about 50 questions in 50 minutes), Practice mode by domain, and Review mode for missed questions only
- The 5-week study plan — a Monday-to-Friday schedule that works through all 6 chapters and all 500 bank questions in order, then finishes with three timed exam simulations and a clear rule for when to book your exam: when your timed scores are consistently strong, with no domain dragging behind. Includes a missed-question review protocol, test-day tactics, and a progress tracker
- 6 audio walkthroughs (MP3) — one narrated walkthrough per chapter that talks you through the material in plain spoken language, in the same order as the chapters: IT Support Job Tasks and Responsibilities; Hardware Issues; Connectivity and Resource Access Issues; Operating System and Application Issues; Common Threats and Preventions; Job Tools. Listen first, then drill the same material in the hub
Files included (10): ccst-it-support-study-guide.pdf (115 pages); ccst-it-support-practice-bank.pdf (170 pages); ccst-it-support-cheat-sheets.pdf (20 pages); ccst-it-support-study-plan.pdf — the 5-week study plan (7 pages); ccst-it-support-walkthrough-01.mp3 — Chapter 1: IT Support Job Tasks and Responsibilities; ccst-it-support-walkthrough-02.mp3 — Chapter 2: Hardware Issues; ccst-it-support-walkthrough-03.mp3 — Chapter 3: Connectivity and Resource Access Issues;
ccst-it-support-walkthrough-04.mp3 — Chapter 4: Operating System and Application Issues; ccst-it-support-walkthrough-05.mp3 — Chapter 5: Common Threats and Preventions; ccst-it-support-walkthrough-06.mp3 — Chapter 6: Job Tools. Plus: hub license key (delivered by Payhip at checkout).
Independent study material. Not affiliated with or endorsed by Cisco.