AI Email Triage Kit for n8n: Urgent Emails and Buyers to Telegram, Everything Logged

Stop reading every email to find the two that matter. This n8n workflow sorts each incoming email into urgent, sales lead, support, spam or other, writes a short draft reply, logs every email to a Google Sheet, and alerts you on Telegram only for unhappy customers and buyers.

WHAT IT DOES

• Classifies every email: urgent, sales-lead, support, spam or other, with a priority

• Writes a 2-sentence draft reply in the sender's language that never promises prices, deadlines or refunds on your behalf

• Sends a Telegram alert only for urgent emails and sales leads, with the draft reply attached

• Logs every email, spam included, as a row in your Google Sheet

• If the AI call ever fails (wrong key, no credit), the email is not lost: you get a "could not classify" alert and a log row

WHAT'S INSIDE

• Ready-to-import n8n workflow file (.json) with notes on the canvas

• Step-by-step setup guide: API key, Telegram bot, Google Sheet, test emails, troubleshooting table

• Three test emails with the result you should see

HOW IT WAS TESTED

End to end on clean n8n 1.123 and 2.41 installs with Claude Haiku 4.5, three full runs each: a refund complaint (urgent, alert), a 50-unit price request (sales lead, alert), a Spanish purchase request (sales lead, reply in Spanish), a support question, a newsletter (spam, no alert), an email with no text, and a wrong API key (alert plus log row).

WHAT YOU NEED (not included)

• n8n: n8n Cloud or self-hosted, version 1.x or 2.x

• An Anthropic API key with a few dollars of credit (console.anthropic.com). Measured: about $0.0006 per email.

• A free Telegram bot (made in 2 minutes with @BotFather)

• A Google account for the log sheet

• A way to send your emails to the workflow: Zapier, Make, or an n8n email trigger (the guide shows both)

FAQ

Do I need to code?

No. You import one file, paste your API key and bot token into the fields the guide names, and pick your sheet. About 20 minutes.

Does it send replies for me?

No. It drafts them. You read, edit and send. Nothing goes to your customers automatically.

What does it cost to run?

Your n8n plan (the free self-hosted version works) plus Anthropic API usage, about $0.0006 per email (measured), so $5 covers about 8,000 emails. No subscription to us.

Can I use it for a client?

Yes. One purchase covers one business. Setting it up for several clients? Please buy one copy per client.

Do you see my emails?

No. The workflow runs on your n8n with your own keys. Nothing passes through us.