The CLEAR Framework for Difficult Conversations

Approach every difficult conversation with confidence using the CLEAR Framework. This simple, practical worksheet guides you through five key steps—Clarify, Listen, Empathise, Aim and Respond—helping you prepare with purpose, communicate with empathy, and stay focused on achieving a positive outcome. With guided prompts and space for reflection, it's the perfect tool to help you plan conversations with clarity and confidence.

This is a printable PDF document. It is designed to be printed and completed by hand.