NDIS Plan Manager & Support Coordinator Message Kit: 70 Plain-English Templates

Explain your service, chase invoices and keep participants and providers informed in clear, respectful plain English.

Who it's for

NDIS plan managers, support coordinators and small disability service providers in Australia.

What's inside: 70 plain-English templates + 4-week posting plan

• New participants (15)
• Invoices & claims (15)
• Providers, workers & plan reviews (15)
• Reminders (13)
• Social posts (12)

3 real samples from the kit

• Plain-English explanation of our service: Hi [Name], as your [plan manager / support coordinator] I [pay your providers' invoices from your plan funds / help you find and connect with supports]. You stay in control of who you choose. I will send you a short summary each [month].
• Invoice missing details: Hi [Provider], invoice [number] is missing: [NDIS number / dates of service / ABN / support item number / quantity]. Please send a corrected invoice and we will process it straight away.
• Send us your receipts: Hi [Name], please send photos of any receipts from [month] by [date]. Reply to this message with the photos.

Format and how to use it

• 1 ZIP download: 5 plain-text (.txt) files, one per topic, plus a README.
• Opens on any phone or computer. No special software needed.
• Copy a message, change the [brackets] to your details, then send it by SMS, email, DM or your booking software.
• Written in plain Australian English.

Good to know

• Written with AI assistance and checked by a person (Imeth K, Melbourne).
• Not legal or NDIS compliance advice. Check current NDIS rules and your own policies before you send.
• Keep participant details private: only use the minimum personal information needed.
• Templates only. No income, booking or results promises.

Download problems? If the file won't download or open, use the Contact link on the store and I'll sort it out.