07. TOOLKIT - ServiceCraft: Restaurant Corkage System
ServiceCraft: Restaurant Corkage System - Solve one operational problem quickly
For Restaurant & Hotel Managers struggling with uncontrolled outside alcohol and lost beverage revenue.
Most restaurants don’t have a corkage problem.
They have a control problem.
No system.
No staff clarity.
No consistent enforcement.
So guests bring their own alcohol and revenue leaks daily.
What Happens Without a System
• Staff hesitate when guests bring outside alcohol
• Managers are pulled into avoidable conflicts
• Policies are applied differently by each shift
• Beverage revenue is lost quietly but consistently
What This System Does
• Controls outside alcohol professionally and consistently
• Trains staff to handle objections with confidence
• Eliminates guest conflict while protecting revenue
• Standardizes enforcement across all shifts
• Protects beverage sales without damaging guest experience
What You Get
• Corkage Policy (Editable + Printable)
• Event Alcohol Declaration & Agreement Form
• Staff Response Scripts (real operational wording)
• Corkage Pricing Strategy Guide
• Guest Handling & Revenue Protection Framework
How It Works
- Implement the policy
- Train your team using the scripts
- Apply consistently across all shifts
- Protect revenue immediately
Built by a working restaurant manager this is not theory, it is a practical control system used in real F&B operations.
