Kitson Reply Desk: Private AI Customer Email & Review Replies

Early release, for learning and personal use. This is an evolving product: we're learning too, and we improve it with each update based on your feedback. AI answers can be wrong and aren't professional advice. You'll be asked to accept these terms when you first open the app.

Calm, professional replies to customer emails and reviews in seconds, drafted on your own computer.

WHAT IT DOES

• Paste a customer message or review and say what you want to happen
• - It drafts a clear, polite reply that acknowledges the issue and gives the next step
• - Offers a friendlier and a more formal version when the tone is unclear
• - It never promises refunds or discounts for you: any draft that mentions money starts with a "Check before sending" line so you stay in control

WHAT YOU NEED

• Windows, Mac or Linux
• - Free Node.js 18+
• - Free Ollama with qwen2.5:7b (about 5 GB download, 8 GB+ RAM)
• - Or your own OpenAI-compatible API key instead of Ollama (you pay that provider)

WHAT'S INCLUDED

The app (zip), start files for Windows/Mac/Linux, and a README with step-by-step setup and troubleshooting. No AI model is included.

HONEST LIMITS

Review every reply before sending. You decide refunds, discounts and anything with legal effect. Quality depends on the model. Private when run with Ollama on your PC; Cloud mode sends your text to the provider you choose.

REFUNDS

Please check the requirements before buying. If you can't get it running, email kit376351@gmail.com within 14 days and I'll help. If we still can't get it working, you get a full refund. Refunds aren't given because AI answers weren't perfect or for a change of mind after use.