Making Appointments Lesson (Mixed-level) Pack

Making Appointments (Mixed-Level Pack)

Booking a doctor, ringing the dentist, rescheduling a Centrelink appointment, confirming a parent-teacher meeting — the full language of phone-based appointment booking in Australia.

Inside the pack

• 1 hour 15 minute scripted lesson plan

• 11 tiered worksheets covering days, times, and date vocabulary, a phone-booking dialogue, polite rescheduling language, reading an SMS reminder, and writing a confirmation

• Tutor answer key

• 5-minute levelling diagnostic

• Common scripts for booking, cancelling, and changing appointments

Levels: A1 Foundation · B1 Intermediate · B2 Light-advanced

Length: 1 hr 15 min

Format: Editable DOCX — available upon request via email (no charge)

Why it works: Phone calls are one of the hardest things in a second language — no faces, no gestures, just sound. This pack gives learners scripted starting points and gradually builds up to authentic, two-way booking conversations.