MYReSolve Operating Playbook, Book Eight: Outsourced and third-party partners

Why handing a partner the process bible and saying "stick to it" damages the brand, and why training them in the behaviours and trusting them like your own people is the only fix. Guard rails, not handcuffs, does not stop at the company boundary.

The MYReSolve Operating Playbook is twelve short, practical playbooks on the operational topics that decide whether a business runs well. Each one is written for the whole organisation, seen from three positions - Frontline, Manager, Executive - in one document, and ends with the one page a leader should be shown. Industry-agnostic: the operational skill set is transferable and the product is irrelevant. By Rob Pierce, founder of MYReSolve.

Book Eight of twelve. First edition, September 2026. The full series, and the complete set at £149, is at myresolve.uk/book.