General Service Agreement

If you are providing services to clients without a written agreement, you are working at risk. Payment disputes, scope creep, IP arguments, and broken relationships are all preventable with the right contract in place from day one. Our General Service Agreement covers everything a service relationship needs: a fully flexible fee structure (choose fixed fee, monthly retainer, or hourly rate), a detailed scope of services schedule, intellectual property ownership options, POPIA and data protection obligations, liability caps, and a clear termination framework. It is drafted for the South African and SADC market not adapted from a US template  with proper references to applicable legislation and SADC jurisdiction options throughout.