Vol 04 · Tough Kindness

Tough Kindness – Fillable Workbook (Vol 04, A Culture of Kindness Leadership Library)

A practical, fillable workbook for holding high standards and honest conversations while showing genuine care, at work and in life.

Honest and kind. Clear and caring. Brave and human.

Leading and living with courage, honesty and compassion in equal measure

Most of us were taught to choose between being liked and being respected, between kindness and honesty. Tough Kindness shows you don't have to. It's the practice of holding high standards and honest conversations while showing genuine care, and it can be learned.

Built around Nahla Summers' KQ² – The Human Equation and her book A Culture of Kindness, this workbook gives you the self-awareness, courage and practical tools to have the conversations that matter.

Inside you'll find

50+ practical tools across 8 sections, including:

•     A 16-question Tough Kindness self-assessment and personal profile

•     Tools for facing fear, holding boundaries and saying no with kindness

•     The CLEAR framework, a conversation planner and a language guide

•     Feedback, one-to-one and accountability tools you can use tomorrow

•     Team activities, the seven values in practice and a 90-day plan

The 8 sections

1.     What Tough Kindness Is

2.     Know Yourself First

3.     Facing the Fears

4.     The Hard Conversations

5.     Feedback That Works

6.     One-to-Ones That Matter

7.     Leading Teams with Tough Kindness

8.     Your 90-Day Plan and Legacy

Who it's for

•     Anyone who finds honest conversations hard, or avoids conflict to keep the peace

•     Managers who want to hold people to account without losing their warmth

•     Leaders who are naturally direct and want their honesty to land with more care

•     Coaches, HR and L&D professionals looking for practical tools to use with others

What you get

•     A 92-page A4 PDF workbook by Nahla Summers, creator of KQ² – The Human Equation

•     Fully fillable: type your answers straight into the page, click to score the self-assessments and save as you go

•     Print-friendly too, if you prefer to write by hand

•     Works best in the free Adobe Acrobat Reader on computer, tablet or phone

Using it with your team

This licence is for one person. You may copy the fill-in templates for use with your own team. For use across a department or organisation, multi-user and facilitator licences are available: get in touch via acultureofkindness.co.uk.

Part of the A Culture of Kindness Leadership Library, an eight-volume series of practical workbooks for leading and living with kindness, courage and honesty. This is Vol 04.