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English for Hospitality and Tourism Made Simple

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English for Hospitality and Tourism Made Simple – For Arabic Speakers


Build the English skills you need for the international hospitality and tourism industry.


English for Hospitality and Tourism Made Simple is a practical bilingual English–Arabic guide designed for Arabic speakers who work — or want to work — in hotels, resorts, restaurants, tourism, airports, transport and customer service.


Instead of complicated English lessons, this guide focuses on the words, phrases and conversations you are likely to use with international guests every day.


Inside you'll learn:


• Welcoming and greeting guests

• Hotel reception and check-in English

• Reservations and bookings

• Hotel facilities and guest requests

• Housekeeping vocabulary and conversations

• Restaurant and café service

• Taking food and drink orders

• Dietary requirements and allergies

• Bills, payments and receipts

• Professional customer service

• Handling complaints and difficult situations

• Tourist information and excursions

• Tour-guide English

• Airports and airline terminology

• Taxis and public transport

• Giving clear directions

• Telephone English

• Professional messages and emails

• Emergency and first-assistance phrases

• Communicating with international guests

• Hospitality job-interview English

• Essential career vocabulary

• Realistic English–Arabic role-play conversations

• 100 essential hospitality and tourism phrases

• A 30-Day Hospitality English Challenge


Perfect for hotel staff, restaurant workers, receptionists, waiters, housekeeping teams, tour guides, resort workers, airport staff, customer-service teams, tourism students and job seekers.


It is also useful for Arabic-speaking travellers who want to communicate more confidently while travelling internationally.


Practical English. Real hospitality situations. Greater confidence.


Whether you're preparing for a new job, developing your career or simply improving your English, English for Hospitality and Tourism Made Simple gives you practical language you can start using straight away.

You will get a DOCX (2MB) file