How to Stop Being Misheard, and Stop Mishearing Everyone Else Booklet + Workbook

Both files for How to Stop Being Misheard, and Stop Mishearing Everyone Else: the reference booklet and the fillable workbook, sold together at the pair price.

Work both sides of every break. This reference booklet is for the email that was read as rude, the meeting where everybody said yes and nothing happened, and the call where you lost a number and said "great" anyway. Every page works in two directions: how to be understood, and how to understand.

Duane K. Andrews, MBA, Principal and CEO of DKA Toolkit. West Indian; thirty-two years in Corporate America; corporate trainer at Baruch College from 2004 to 2022. ENRICH was created by Duane K. Andrews and Sherry M. Jerimie.

What's inside

• What cross-cultural communication is at work
• Sound, Style, Signal: three faders, no correct setting
• The ENRICH foundation under every misread
• Accent and the missed word; how plainly it is said

Format: ZIP with PDF reference booklet (30 pages) and fillable PDF workbook (14 pages). Instant download.