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6 MISSED wastes: a field guide

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This 20-page field guide will help you uncover the 6 MISSED wastes that slow down your work and get in the way of your team and your customers.


These 6 are: Memory, Inconsistency, Stress, Started (but not finished), Errors, and Delays.


  1. First, we’ll learn where to find them, what might they mean, and why they’re bad.
  2. Then, we’ll run a simple ‘waste walk’—an individual or group search to notice these wastes in your organization.
  3. And finally, we’ll walk through a simple process for trying out small, reversible changes to remove the waste you found—while learning from successes and responding to failures along the way.


With printable worksheets at the back, this field guide gives you everything you need to find and remove waste.

You will get a PDF (222KB) file

About Brian

Brian Kerr is a management consultant based in Tacoma, Washington, USA. Since 2006 he’s helped clients and their teams deal with their most stubborn problems. Brian’s services blend continuous improvement, group facilitation, workshop design, strategic planning/deployment, and change management.


Brian has an MS in Information from the University of Michigan and is a ProSci Certified Change Practitioner.


Learn more about Brian’s consulting background and services.


Find Brian’s writing, podcasts, and newsletter at Improve Something Today.