6 MISSED wastes: a field guide to learning from failure

This 20-page field guide will help you uncover waste that slows down work and causes problems, and then use what you found to start making improvements in a structured way.

You’ll get everything you need to run a simple continuous improvement activity in your workplace or organization. Specifically:

1. First, an intro to these 6 MISSED wastes. What they are and why they’re bad. We’ll look at Memory, Inconsistency, Stress, Started (but not finished), Errors, and Delays.
2. Next, steps for running a ‘waste walk’. This is how you'll notice these wastes in your organization. You can do this by yourself, or as a group activity.
3. And finally, a simple approach for trying out small, reversible changes. You can create improvements by removing the waste you found. You’ll build on successes and respond to failures along the way.

This is something I’ve done as part of every consulting engagement I’ve run over the past decade, and I’d love for you to try it out as well.

Vanessa, a journalist and TV critic, writes:

“As someone who is self-employed, I never have enough time to do everything. Brian’s MISSED framework was the jumpstart I needed to revamp my processes to save time and, ultimately my sanity!”