Customer Service Assessment Study Guide: Work From Home Edition

Get job-ready with this practical, printable Customer Service Assessment Study Guide your all-in-one workbook to prepare for remote or call-center hiring tests.

Designed for aspiring customer-service pros, this guide helps you build the exact skills employers look for, from typing speed and grammar to math accuracy and empathy-based communication.

Inside You’ll Find:

– Typing Practice Passages

– Consumer Math Workbook

– Grammar & Communication Exercises

– Customer Scenarios & Situational Judgment Practice

– Final Checklist & Answer Key

Format: PDF digital download (14 pages)

Created by Lisa Reynolds 💻☕ – WFH Money | Helping You Work Smarter From Home!