If I'm not happy with my purchase can I get a refund?
Please get in touch with us at mbalidietitian@gmail.com at any time if you're not satisfied with your coaching. We do our best to ensure all clinical and wellness clients are happy. Because nutrition assessments involve customized clinical preparation, refund eligibility is determined on a case-by-case basis.
How does appointment scheduling work?
Once your purchase is complete, log in to your Payhip coaching account. You will immediately see the instructions and the calendar link to book a convenient date and time for your nutrition consultation.
Is it possible to buy coaching more than once?
For sure! If you require follow-up consultations or ongoing accountability for your health goals, simply purchase the coaching package again to secure your next set of sessions with Mbali.
Can I claim my coaching session back from Medical Aid?
Mbali Mapholi Inc. operates on a cash/card basis upfront. After your session, we will provide you with a fully coded medical invoice that you can submit directly to your South African medical aid scheme for independent reimbursement.