Providers Guide to Self-Direction

This handbook is a foundational resource for anyone working as an independent provider in Nebraska’s self-directed services system. It offers a clear, practical roadmap for understanding the provider role, building strong working relationships, maintaining compliance, and supporting individuals with confidence and respect.

Inside, providers will find guidance on onboarding steps, required documentation, service expectations, communication standards, boundaries, professionalism, and values-based support. The content reflects both system requirements and real-world best practices developed through lived experience.

This handbook is designed to support new and current providers, and it complements (does not replace) training, mentorship or certification. It can be used independently or alongside Soaring Connections’ provider certification pathway.

Ideal for:

• New independent providers,
• Providers considering self-direction,
• Families or guardians learning the system and
• Service Coordinators and mentors who support onboarding.