Get It Out of Your Head: The Pet Business SOP Quick-Start Kit
Too much of your pet business still lives in your head.
You know how you handle a new client inquiry, prepare for a visit, review pet-care instructions, manage keys and access codes, send client updates, handle schedule changes, and deal with the little details that keep everything running smoothly.
The problem is that someone else may not know those steps unless you stop and explain them.
Get It Out of Your Head: The Pet Business SOP Quick-Start Kit helps you take one recurring task and turn the way you already do it into a clear, usable Standard Operating Procedure.
You do not need to document your entire business or create a complicated operations manual. Start with one process that would make your life easier if it no longer depended entirely on your memory.
Inside the kit:
- A step-by-step Quick-Start Guide created specifically for pet businesses
- A Process-Capture Worksheet to help you document what you actually do
- An editable Reusable SOP Template
- A completed pet-sitting and dog-walking inquiry SOP example
- Pet-business examples and ideas to help you decide what to document first
- A list of 25 pet-business processes you could turn into SOPs
Use it for processes such as client onboarding, pet-care instructions, keys and access, visit procedures, medications, severe weather, cancellations, staff handoffs, client communication, incident reporting, scheduling, and more.
The worksheet and template can be opened in Google Docs or Microsoft Word, so you can customize them for your own business.
This kit is designed for pet sitters, dog walkers, trainers, groomers, boarding and daycare businesses, and other pet-service professionals who want their business to depend a little less on memory and repeated explanations.
Start with one process. Get it documented. Then reuse the template whenever you are ready for the next one.
Digital product. For use within one business only.