This course on Social and Business Etiquette is designed to enhance participants' understanding of professional conduct in various situations. Starting with a brief review of previously covered etiquette, the course delves into nuanced aspects of business etiquette. The goal is to empower participants to navigate diverse scenarios confidently, minimizing potential embarrassment and showcasing respect for others. The course comprises three lessons, each employing different learning methods – a video discussion, a lecture by an expert author, and a continuation of the author's insights. By the end, participants will be equipped to apply business etiquette effectively, especially in communication, interviews, and company culture.
Lesson 1: Foundations in Professional English
- Overview of Previous Etiquette Courses
- Recognizing the Interplay Between Language and Etiquette
- Application of Business Etiquette in Professional Language Use
Lesson 2: Interviewing Etiquette
- Understanding Business Etiquette in Interviews
- The Importance of Preparation for Both Interviewers and Interviewees
- Online Interview Etiquette
- Addressing Specific Etiquette Scenarios in Interviews
Lesson 3: Company Culture and Office Communications
- Studying and Understanding Company Hierarchy and Culture
- The Role of Employee Initiative in Business Etiquette
- Gaining Life Experience at Work
- Focusing on Office Communication Etiquette
- Emphasizing Active Listening
- Balancing Communication Frequency and Timing
- Inclusive Language and Body Language Considerations
- Practical Application: Business Etiquette Checklist