Market Rate Research Call Script

A 4-page Word market rate research call script for a home care agency to gather publicly offered services and rates in its area.

For USA non-medical home care agency owners planning prices and services. Plus 1 agency instructions page to remove before use.

What's included

1. Page 1: ground rules checklist to complete before calling (public information only, honest identity) and call details
2. Page 2: call script questions (service area, services, visit and weekly minimums, overnight / live-in, start time) with answer spaces
3. Page 3: comparison grid for up to 4 agencies, with sources used
4. Page 4: caller and supervisor sign-off and Agency Use Only review
5. Agency instructions page, to remove before use

Add your logo and name

1. Open the Word file and replace the Your Logo Here box with your logo.
2. Replace Agency Name in the letterhead; the body says "the Agency," so no other name edits are needed.
3. Replace the Street Address, City, State ZIP line and the Phone, Email, Website line with your details.
4. Set the letterhead text to black, delete the instructions page, and save.

Customizable template, not legal advice; check your state's requirements. Not a license to operate, not HIPAA software, and no medical claims. Use honestly and only for publicly offered information. Set your own prices independently; never share or agree on prices or wages with other agencies.