Free: The Airbnb Turnover Field Guide (12 pages) – Inspection, Photo Proof & Real Turnover Times

The on-the-job system behind 200+ short-stay properties, free.

Most cleaners lose clients over things that have nothing to do with how well they clean: a missing key, no proof when a guest complains, a first clean priced like a normal turnover. This 12-page field guide is the system my team works by, adapted so you can use it in your own business.

What's inside

• The keys-first rule: the start-of-day order that stops most bad days before they begin
• The 15-minute inspection: exactly what to check, photograph and report before you clean, plus the extra-time rule
• The spray-first time-saver and the colour-coded cloth system
• Normal vs deep clean checklist with the tool or product for every task
• The photo-proof guide, room by room: the "inside" shots that end complaints in seconds
• Rules for every job type: initial, deep, mid-stay, check-in and check-out
• Guest message templates for key exchanges
• Exact linen and consumables quantities by property size
• How long a turnover really takes: realistic cleaner-hours by bedrooms and bathrooms
• Fees you should be charging (and probably aren't)

Print it, train your team with it, protect every clean.

Free download. You'll also get my occasional emails with cleaning-business tips (unsubscribe anytime).