Free Last-Mile Operations KPI Checklist

Are You Tracking the Right Last-Mile KPIs?

Download this free practical checklist featuring 15 essential KPIs every delivery operation should monitor.

Inside the guide, you’ll find:

• Delivery Success Rate

• Failed Delivery Rate

• On-Time Delivery Rate

• Average Delivery Time

• Pending Orders

• Orders per Driver

• Driver Success Rate

• Driver On-Time Performance

• Customer Ratings

• SLA Compliance

• Cost per Delivery

• Vehicle Cost per Day

• Revenue per Delivery

• Gross Margin per Delivery

• And more

Each KPI includes a simple definition, calculation formula, and explanation of why it matters.

Ideal for:

Delivery companies • Logistics startups • Operations managers • Fleet supervisors • E-commerce delivery teams

100% FREE DOWNLOAD

Start by understanding what to measure — then build better delivery operations.

Looking for automated tracking?

Explore our Driver Performance Tracker for focused driver KPIs, or LastMile Pro – Delivery Operations Toolkit for complete operational visibility.