One-Minute Tips: Customer Care

The One-Minute Tips series is a PowerPoint collection of tips, tricks, and techniques that will help you to learn the essentials of soft skills. We call them "one-minute tips" but, in truth, you can learn something of value in just a few seconds and something life-changing in less than an hour. That's why the presentations in this series are great examples of "microlearning": quick, easy, and digestible helpings that you can absorb on your mobile while waiting for the train or in between meetings. And, they’re great for Twitter feeds, as well. With just under 1000 tips in the full collection, there’s enough here to tweet for years ahead! In this presentation, "Customer Care", there are 47 illustrated PowerPoint slides.