Eiza - AI Powered FAQ Chatbot For PHP Website

1. Product Overview

The AI-Powered FAQ & Support Widget is a self-hosted PHP script that businesses install on their own server and embed on any website. Visitors type questions in a chat-style widget and the AI answers them instantly, trained on that business's own FAQ content - no monthly SaaS subscription, no data leaving their server to third-party chatbot platforms.

1.1 What It Does

•      Admin uploads their FAQ questions & answers via a web-based dashboard

•      The widget is embedded on any website via a single <script> tag

•      Visitors type questions - the AI matches to FAQs and answers intelligently

•      Unmatched questions are escalated to a human (email/WhatsApp notification)

•      Admin sees all conversations, ratings, and unanswered questions in the dashboard