The Ultimate SCM KPI Handbook: Performance Metrics for Supply Chain Success (3 Ed., 160 pages)

The Ultimate SCM KPI Handbook: Performance Metrics for Supply Chain Success is your practical guide to measuring and managing what truly matters across every link in the supply chain.

At the heart of effective supply chain management are Key Performance Indicators (KPIs)—the compass that guides strategic and operational decisions. From procurement to logistics, warehousing to customer service, KPIs provide clarity and actionable insights, enabling organizations to answer critical questions:

• Are we meeting customer expectations?
• Are we optimizing costs?
• Are we leveraging supplier relationships effectively?

This book demystifies the world of KPIs, helping you translate raw data into meaningful actions that align with your organization’s goals. Not all metrics are created equal, and not every metric qualifies as a KPI.

This handbook helps you distinguish between general metrics and true KPIs—those critical indicators that demand attention and align directly with your strategic objectives. With clear explanations and actionable advice, this book empowers supply chain professionals to select, apply, and interpret the KPIs that drive success, making it an indispensable resource for achieving excellence in supply chain management.

Here you will find more than 150 KPIs for end-to-end supply chain use from S&OP and procurement, to risk management, inventory management, and sustainability.