HOW TO WRITE A SERVICE LEVEL AGREEMENT (SLA)

Do you know how to write a solid Service Level Agreement (SLA)?

If the answer is no, then this book is for you.

According to recent research, 64 percent of businesses don't have any form of SLAs in place for their services and products.

This means that these companies are running the risk of damaging relationships with customers as well as missing out on potential revenue opportunities.

It's therefore essential to understand what an SLA entails and how it should be written if your business wants to ensure its success.

In this special report, we explore exactly how to write a great service level agreement — from understanding key terms and setting achievable targets through to putting everything into practice.

By following this guide, you can make sure your business has all bases covered when it comes to creating successful SLAs.

To Your Success!

29-pages PDF eBook